Shipping Policy

Sydneytec dispatches orders via Fastway Couriers, however delivery is only available via Fastway in Metro areas and other select areas. Australia Post will be used for all other non-eligible areas.

Postage insurance covers up to $1500 liability costs. Postage insurance only available if Fastway Couriers is used.

Your satisfaction is important to us, which is why courier is our preferred delivery service and will be offered on all listings. However in the event that your area is not serviced by the couriers we use, your parcel will be sent by Australia Post standard eParcel.

All parcels being sent to PO Boxes, Lock Bags, Parcel Lockers or areas in WA will be sent via Australia Post standard eParcel.

Please note that the estimated time of delivery on eBay is an estimate only. Delivery times may vary depending on your postcode and courier/post delivery schedules.

For all applicable listings that offer a tracking number, the parcel status can be tracked here:

Please allow at least 24 hours for the parcel to be scanned and updated on the online tracking site.

Please ensure all details of your shipping address are correct. Additional postage/redirecting fees may apply for incorrect addresses, insufficient information, parcel redirection or uncollected parcels. All parcels that are returned to sender will incur a postage fee to have the parcel resent out.

All change of mind orders will incur a postage fee. A postage fee will be deducted from all change of mind returns.